FAQ

Q: What are your shipping times?

A: Orders are processed within 3 business days. Delivery times vary based on your location.
See our Shipping page for full details.

Q: Do you offer returns or exchanges?

We do not accept returns or exchanges for change of mind, incorrect selection, or sizing. If your item arrives damaged, faulty, or incorrect, please contact us and we’ll assist.

Q: Do you ship internationally?

Yes, we ship internationally. Shipping times and costs vary depending on your location.

Q: Will I need to pay duties or taxes?

International orders may be subject to import duties and taxes upon arrival. Please note that these charges are set by local customs and are the responsibility of the customer. We are not responsible for any additional charges or delays caused by customs.

Q: Are your products authentic?

All items are 100% authentic Stussy products, sourced from authorised retailers. We do not sell unofficial items.

Q: How does sizing fit?

Sizing follows standard Stussy sizing. If you’re unsure, feel free to reach out before ordering.

Q: How do I track my order?

You’ll receive tracking details via email once your order has been shipped.

Q: How can I contact you?

Feel free to contact us via our Contact page. Alternatively, you can reach us at info@aussiethreads.com.au.

Q: Will items be restocked?

Some items may not be restocked once sold out. Items are available while stock lasts.